State Farm® Insurance Agent Rob Fleming

"The staff a service provided by the local agency are prompt and exceptional. State Farm, on the other hand, leaves a lot to be desired. Their process for finally getting a fair value (reached through arbitration) is arduous and their digital payment processing technology is problematic to say the least. Furthermore, when you have an IT/technology issue, there is little to no assistance available from State Farm. You will get a complete run around. The whole process makes dealing with health insurance companies seem pleasant and joyous. I am disappointed to say the least in the lacking assistance for IT problems, in order get my rightful payment to my account."

"I was in an accident on Friday. We have called the office 3 times and the receptionist is totally unhelpful, stand-offish and basically doesn't let us talk to our actual agent. She told us to just file a claim with the persons that caused the accident. Awful customer service!"

"Very good insurance agent"

"This office does a great job and has amazing customer service! Would recommend to prospective clients!"

"Rob and his team go beyond to assure my insurance needs are in good hands. What a pleasure to work with such a professional group that has outstanding customer service ."

"Tenía mis servicios de seguro con otra compañía, y cuando encontré a State Farm y su maravilloso equipo me di cuenta que tienen precios súper accesibles, y las cotizaciones fueron increíbles casi menos de la mitad de lo que pagaba en la otra compañía de seguros, así que no lo pensé para cambiarme con ellos. Agradezco a Carla y todo el equipo que me ayudaron con todas mis dudas y preguntas muy amablemente, y con la mejor actitud. Agregando algo muy bueno que atienden en los dos idiomas inglés y español. Estoy encantada con sus servicios y puedo recomendarlos al 100%🙏👌"

"I always am treated very nice they professional and informative happy with them"

"The worst auto insurance ever. I paid in full 1 month later get another bill for 461.00 bringing grand total to 1200. I went back to Progressive it cost me 882.00 for same insurance Fleming did not give me a full refund I cancelled 3 days after insurance began on 5-10-2023 he charged me 73.10 AND IMMEDIATELY TOOK ANOTHER 171.09 for home insure WITHOUT TELLING ME. Fleming is a liar he tells you one thing and does another he wastes paper. If there was a -1 that is EXACTLY WHAT HE’d get for a rating. 👎🏻👎🏻👎🏻👎🏻👎🏻"

"Rob Fleming is an amazing State Farm agent. I've been working with him for over 10 years and he deserves SIX stars! Very responsive and helpful. On several occasions suggest proactively to protect with the right plan, yet cost aware. Wonderful agent & person!"

"Rob is a great agent. He went that extra mile to get me all the discounts I could get. Anybody looking for an agent for car insurance, I would recommend Rob Fleming. Very knowledgeable about insurance."

"He's a great insurance guy with reasonable rates."

"Great customer service! Lisa is very helpful and knowledgeable"

"I have been with state farm for 30 years. Rob and his team are always there for you, whether you have questions or need help with claims or other insurance needs. When you are with the best - nothing else compares. Thanks Rob!"

"Rob helped us understand our policies"

"Lisa is a one of a kind agent! She is very knowledgeable & very very kind. She answers all my questions & took the time to explain my policy to me until I was able to understand it comfortably. State Farm should be grateful to have such an amazing team like Lisa & Rob!"

"Rob and team were extremely helpful when my vehicle and house were involved in a wreckless driver incident. They took care of everything from start to finish. Rob was very comforting when he visited me. Needless to say, I was an emotional wreck. Thanks team Rob."

"Rob and his staff and very attentive to whatever is needed. We have been with this office for several years, multiple priorities and are always on top of their game. Highly recommend."

"Agent Lisa Hernandez really helped me fully understand the ins and outs of policies and processes. Was very helpful, patient and kind. Thank you so much!"

"Rob & Lisa are simply the BEST! They treat everyone like family & found me the best price for auto & life insurance! I’m State Farm for life! Thank you!!"

"Lisa Hernandez is my contact. She always goes above and beyond providing me with quick responses and excellent customer service. Highly recommend this branch!"

"Great people to deal with"

"Great customer service"

"Moving from IL to WI. Ariel and Lisa made it so easy and worry free. Super friendly and knowledgeable. Would definitely recommend!!"

"Rob was very helpful in walking me through my current plan and was able to answer every question I had. I am very happy to do business with him."

"New again to State Farm. Ariel was so friendly efficient even at quarter after four on a Friday afternoon! Love the fact that despite paying on a monthly basis there are no service fees"